GRAEAGLE MEADOWS RENTAL POLICIES

Check-in: 3:00 p.m.
Check-out: 11:00 a.m.

Office Hours: 9:00 a.m.-5:00 p.m.

Telephone: (530) 836-1100
Open every day.

Rental Payment: At the time of placing your reservation, a partial pre-payment is required to confirm your reservation. VISA and MasterCard is accepted for this initial payment. The rental balance, taxes and fees are due at time of check-in. We do accept personal checks, however, a credit card imprint will be required at check in for any damages to your rental home.

Security Deposit: Is required at check-in and must be credit card imprint (authorization only). No checks accepted. The security deposit due is an authorization only (hold) on a credit card depending on the property. The authorization will be released 7 to 10 days of the departure date, provided keys are returned to the office and there is no breakage or damage to the premises and/or contents, outstanding long distance telephone charges, or cleaning costs, other than those normally incurred in connection with the occupancy of the premises. Guests acknowledge Graeagle Meadows authority to charge Guests Credit Card for damage to the unit occupied by the Guests. Each Guest will be financially responsible for damage done to the property beyond normal wear and tear. If there is damage to the property after the Guests departure, the Guest will be notified of any excessive cleaning needed or damages made and the amount will be charged to their credit card.

Cancellation Policy: Cancellations made 30 days prior to arrival will receive refund on pre-paid rent minus a cancellation fee of $25.00. Cancellations made within 30 days of arrival will forfeit pre-paid rent, however, if we are able to re-rent your vacation home for the time period you have reserved or if you are able to schedule your vacation within the calendar year for the same number of days, pre-paid rent will be returned or applied to your new reservation.

Accommodations: You are renting a privately owned home or townhome. It has been decorated and equipped to satisfy the particular taste and desires of the owner. All rental homes are fully furnished and equipped with cooking utensils, dishes, towels, linens, TV, VCRs, BBQs, along with paper products and soap. There is no daily maid service. Every effort is made to maintain the accommodations in good repair. Please report any repairs to us immediately and we will correct it as quickly as possible; however no refunds will be given for appliance failure or other circumstances beyond our control. Under no circumstances should any items in the property be transferred to another property. Please be considerate of the belongings of the owner and to the people who will be renting the property after you. The Graeagle Meadows development is within walking distance to the golf course and clubhouse.

Substitution: When a reservation is confirmed a property will be assigned, however, no property request is guaranteed. We reserve the right to substitute comparable accommodations without notice or liability in the event of a sale of the rental property or if the property becomes unavailable. In these rare instances we will try to notify you of the change.

Smoking: All of our rental properties are non-smoking. Failure to obey this rule could result in a charge to your credit card.
Telephones: Telephones are furnished in all our rental homes for local calls only. All long distance calls must be made with a credit card or calling card. Guests will be responsible for any long distance calls billed to owner and guest will be charged on their credit card plus a $20.00 service charge

Pets: Please note that a majority of our homes do no allow pets. A non-refundable pet fee of $75.00 will be charged for vacation homes that do allow pets. There is a no pet policy within the Graeagle Meadows development. A pet found in a no-pet home will cause forfeiture of entire rent and eviction.

Listings & Pricing: Information regarding the rental homes is believed to be accurate but cannot be guaranteed. We have made every effort that all the information onour website and brochure is current and accurate. The possibility of errors and omissions exists. We will be happy to confirm all data or answer any questions you may have prior to booking your reservation. Prices are subject to change without notice. Our properties have a
two-night minimum stay. Minimum night requirements may vary for holidays. There is no refund for early departure.

Keys: All keys must be returned to the office at check-out. As these are privately owned properties, guests are responsible for lost keys. A $25.00 service fee will be charged to your credit card if keys are lost or should Graeagle Meadows be called after hours to unlock a home due to a guest being locked out.

Lost and Found: Graeagle Meadows is not responsible for items left behind. A $15.00 service charge plus shipping are required if you request Graeagle Meadows to pick up and mail items back to you.

Parking: Please be courteous to your neighbor and park in your designated parking space.

Telephones: Only local calls. Please use a credit card for all long distance calls.

Housekeeping: Your unit will be cleaned at the time of check-out. If you wish daily maid service, it is available at $20.00 per hour. Please contact the office to arrange for this service.

Check-Out Time: 11:00 a.m. This allows our cleaning staff adequate time to clean all units before the afternoon check-in.

Important Numbers: Emergency calls: 911 Sheriff: (530) 283-6300 Eastern Plumas Hospital: (530) 832-4277

About Our Townhomes: The townhome you are staying in is privately owned and has been made available for rental through the owner. We appreciate you caring for the home as it was your own. Since each unit is owned separately, please do not remove anything from one unit and take it to another.

Please do not dispose of paper towels, diapers, sanitary napkins or related objects in the toilets. We are connected to a master septic system, which will not accept such items.

Please use the dumpsters to dispose of normal trash. Separate recycle bins are located near the maintenance shop and in front of unit 92 for glass, plastic, aluminum and tin cans. Cardboard and newspapers may be placed next to (but not in) these receptacles. The maintenance staff will dispose of them.

Please operate the washing machine and dishwasher with only full loads.

Unit for Sale: In the event that the property you are renting is on the market, we may need to show the property during your stay. We will make every effort to schedule the showing at a convenient time.

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